info@kueblerwaldrip.com
(830) 625-8300
Toll Free 1-800-299-8372

Policies and Procedures

Policies at Historic Kuebler Waldrip in New Braunfels, Texas

Breakfast

Breakfast is included with each night’s stay, and some of our guests call it “Lunch prevention”. Guests have commented: “Best Breakfast in Texas!” Breakfast may include some of the following: an egg dish, fresh fruit, fresh meat (bacon or sausage), homemade breads (rolls, cinnamon rolls, pancakes, toast, or muffins) and a potato dish along with the condiments, juice, water, milk and hot coffee or tea. Our candlelight breakfast is served in our dining room from 9:00am – 11:00am.

Damage to the Property

All guests are responsible for any damage to the property. Guests may be charged cleaning fees for excessive damage to towels, linens and the property.

Policies at Historic Kuebler Waldrip in New Braunfels, Texas

Cancellation Policy for a Single Room Reservation

This cancellation policy applies only to single room reservations, and it does NOT apply to group reservations. Because the Kuebler Waldrip Haus B&B is a small business, cancellations can significantly affect us. A single room guest cancelling a reservation 21 days or more prior to dates reserved will incur a $50.00 cancellation fee per room cancelled. A single room guest cancelling a reservation less than 21 days prior to the dates reserved is responsible for payment for the full cost of date(s) reserved (via a valid credit card given to us as a guarantee) unless the room can be re-rented to replace the time reserved. A CANCELLATION WILL BE ACCEPTED BY PHONE ONLY (no voice mail, fax or email cancellations). NO SHOWS and guests departing in advance of the last day of the reservation will be charged for the full time reserved. Please ask about our rain check policy.

Policies at Historic Kuebler Waldrip in New Braunfels, Texas

Check-in and Check-out

Check-in is 4:00pm. If you arrive earlier, you are welcome to come and enjoy a cold drink in our common room in the Kuebler Waldrip Haus building. If the rooms are available, then we may be able to do an early check-in. We request that you check-in by 10:00pm. Later arrivals can be accommodated with a phone call. Check out is 12:00pm.

Children

Children are welcome in all of our bed and breakfast rooms, and we also have rooms for families that will sleep 3, 4, or 5 guests. Any child staying must be accompanied by an adult of 21 years of age. Minors are not allowed to rent a room.

Firearms

No open carry firearms, please.

Fireworks

No fireworks or explosives are allowed in any shape or form. Violations carry a $250.00 fine per incident. The City of New Braunfels displays a wonderful annual 4th of July fireworks show in Landa Park near downtown New Braunfels at 9pm.

Group Reservation/ Events

Group reservations are welcome at the Historic Kuebler Waldrip Haus B&B, and they are defined as 2 or more rooms. We can accommodate small groups (3-20 guests inside or outside) and large groups (20 to 200+ guests for an outside event on property). We are perfect for meetings, retreats, reunions, and weddings. To make a group reservation, we first require that there be a single person or coordinator that can be in charge of the entire group. We require that the coordinator give us their name, address, cell phone, a valid credit card, sign a contract and pay a 50% Non-Refundable check deposit. Additional requirements include the total number of rooms and guests, room assignments, times of arrival, and dietary needs (gluten free, vegetarian, or other). Any unfilled guest rooms will be the responsibility of the coordinator. ** If a group cancels their reservation, the check deposit is forfeited. Please call us if you have a group reservation that you wish to host here.

Policies at Historic Kuebler Waldrip in New Braunfels, Texas

Housekeeping and Maid Service (daily)

Daily housekeeping service is provided to all guest rooms to straighten your room, make the bed, for the trash and for fresh towels. Bed sheets are changed every 3 days. Please let us know if you wish to NOT have maid service.

Lost and Found

Items left behind by guests are held for 14 days, and then we contribute appropriate items to a local charity. If claimed, we ship by mail provider. Costs include postage plus a $10 fee will be charged to your CC and the receipt will be mailed to you.

Meetings/Business

The Kuebler Waldrip Haus Bed and Breakfast meeting spaces include our wonderful historic main dining room in the Kuebler Waldrip Haus building or the original Danville Schoolhouse school room in the Danville School building. Perfect meeting rooms for small groups (2 to 20) inside. Weekday (Monday-Thursday) meetings can rent with or without overnight rentals. Weekend (Friday-Sunday) meetings are required to rent overnight rentals. We include complimentary coffee with cream and sugar, and we also offer additional services such as drink or snacks service for a fee. We welcome outside services such as a caterer or a musician. Please call us for an appointment, to answer any questions, and to take a tour of the property at (830)-625-8300.

Minimum Age to Reserve a Room

We require that an adult the age of 21 or older be in each room. No rooms will be rented to a minor or someone without an adult present during the stay.

Minimum Night Stays

Weekends require a two night minimum, and holidays or black-out dates require a three night minimum (Memorial Day, 4th of July, Labor Day, and Thanksgiving).

Occupancy/ Extra Person Fees

Nightly room rates are listed with each room description and are based on double occupancy (exception: Danville School 2-Room Suite rate is based on four guest occupancy). Extra guests, where permitted, are charged $20 per added child per night (ages 3-20) and $30 per added adult per night (21 and older). Un-registered guests will be charged a fee of $50.00 per person per night.

Parking

Free parking is offered for all registered guests. Larger parking space for trucks and trailers is available. Please pre-arrange any large parking (truck/trailer, truck/boat or large numbers) when you reserve.

Pets

Pets are only allowed in the Deer Haven Cottage with a limit of up to 2 pets. No Pets are allowed in any of the other rooms. Pet violations will pay a fee up to $250.

Please understand that our pet policies apply to protect you and the property. Owners must read and agree to the following conditions and policies:

  1. Only dogs and cats are allowed. Other types of pets require approval.
  2. Pets must not be aggressive.
  3. Pets must be clean.
  4. Pets must not have fleas.
  5. Owners of pets must provide proof of current vaccinations.
  6. All pet reservations must be pre-arranged and require approval.
  7. We want you and your pet to be safe, so if your pet is outside – it must be on a leash at all times. No exceptions.
  8. If pets are left alone, they must be in a carrier.
  9. Pet(s) must be removed during housekeeping (unless it is in a carrier).
  10. Pets are not allowed in any furniture or beds.
  11. Limit of 2 at up to 30 lbs. or less for each pet.
  12. Pets can not be bathed in a lodging bathtub or Jacuzzi.
  13. Pets CAN use the restroom in the leash-free play coral area.
  14. NO Un-authorized pets will be allowed on the property especially in a no-pet room. A Non-refundable fee of $250.00 will be charged for each un-authorized pet.
  15. Pet owners agree to be responsible for any damage to the property, furniture, or room contents.
  16. Nightly Non-refundable pet guest fee is $20.00 per pet plus tax.
Policies at Historic Kuebler Waldrip in New Braunfels, Texas

Group Reservation/ Events

Group reservations are welcome at the Historic Kuebler Waldrip Haus B&B, and they are defined as 2 or more rooms. We can accommodate small groups (3-20 guests inside or outside) and large groups (20 to 200+ guests for an outside event on property). We are perfect for meetings, retreats, reunions, and weddings. To make a group reservation, we first require that there be a single person or coordinator that can be in charge of the entire group. We require that the coordinator give us their name, address, cell phone, a valid credit card, sign a contract and pay a 50% Non-Refundable check deposit. Additional requirements include the total number of rooms and guests, room assignments, times of arrival, and dietary needs (gluten free, vegetarian, or other). Any unfilled guest rooms will be the responsibility of the coordinator. ** If a group cancels their reservation, the check deposit is forfeited. Please call us if you have a group reservation that you wish to host here.

Photography

Photography sessions on property are by appointment only with management approval and a $50 for a 1 hour time slot. Please call us to make an appointment at (830)-625-8300. Upon arrival, guests must check in at the office and pay the fee. We kindly ask if you re-arrange any furniture, return it to where you found it.

Policies at Historic Kuebler Waldrip in New Braunfels, Texas

Rain Check Policy

A rain check is a courtesy that Kuebler Waldrip Haus B&B can give to any person that cancels a single room reservation and who has paid for the full price of the room. The rain check value will be for the same amount of the reservation. A rain check can only be redeemed during the weekdays (Monday-Thursday). A rain check can NOT be used on weekends (Friday-Sunday) or holidays. All rain checks require management approval. A rain check can only replace a single room cancellation that falls within the time period of “less than 21 days prior to the dates reserved.” A rain check can’t replace a gift certificate, and it can’t be redeemed for cash. Rain checks expire 1 year from the date that it is issued.

Reservation for a Single Room (from 2-5 guests)

A single room reservation is defined as one-room for 2-5 guests for an overnight stay, and it must be guaranteed with a name, mailing address, cell phone, number of guests, arrival time and a valid credit card. A single room reservation must be a firm reservation for the date(s) reserved. A single room reservation type can not be used as part of a group reservation. If you have a group, please call us.

Reservation Payment

Each guest who has reserved a room will receive a written confirmation by mail, and it will have a confirmation, a brochure with a map and directions. Payment is due upon arrival, and full payment must be made by cash, check, money order or a major credit card (MasterCard, Visa, Discover, American Express). If you have a gift certificate or donation certificate, it must be presented when you check-in.

Smoking

All rooms and other indoor common areas are designated as No Smoking and No Candles. All porches, patios and outside areas are smoking areas. We kindly ask that you use the trash containers to keep the property clean and neat. If smoking is discovered inside, the guest smoking violation will be subject to a 400.00 fee.